First Visit

Your First Visit with
Lakeside Audiology & Hearing Solutions


We look forward to serving you. We value our relationship with our patients in a complete patient-centered practice. In order to better prepare you for your visit, please remember to bring the following to your appointment:

  • Your referral, if needed, by your doctor
  • Insurance card
  • Co-payment, co-insurance and/or deductible—payment is due at the time of service or per the terms of your insurance plan unless prior arrangements have been made.
  • Completed health forms
  • Health records or test results if possible
  • A friend or family member—we encourage you to bring a friend or family member if it would help facilitate the exchange of medical information and treatment recommendations

Cancellation Policy

If you need to cancel or reschedule an appointment kindly notify us at (585) 412-6967 or (844) 226-4948  at least 24 hours in advance so that your time can be offered to another patient.

Dr. Paige Helfer, Au.D, is a board-certified audiologist and has been practicing for more than 20 years. She graduated from Syracuse University with her Master’s Degree in Science and received her Doctor of Audiology from Salus University Osborne College of Audiology in Pennsylvania.

Meet Dr. Helfer


Please print and complete the following Patient Information Forms and bring them with you to your appointment.

Call us to make an appointment


215 Summit Street,
Batavia, NY 14020


229 Parrish Street, Ste 250A
Canandaigua, NY 14424

Call us

(585) 412-6967


or toll-free

(844) 226-4948