Meet Us

Meet Your Hearing Team

Working with Lakeside ENT and Allergy, we offer comprehensive care to meet your hearing needs. Using advanced technology and modern hearing devices, our team can make a difference in your hearing health and wellness.

Meet Dr. Paige Helfer

Licensed Audiologist and Hearing Specialist

Lakeside Audiology and Hearing Solutions offers comprehensive diagnostic audiological services in partnership with Lakeside ENT and Allergy at both locations in Batavia and Canandaigua. We provide same-day audiograms, hearing amplification and tinnitus solutions in a no pressure environment.

Dr. Paige Helfer, Au.D, is a board-certified audiologist and has been practicing for more than 20 years. She graduated from Syracuse University with her Master’s Degree in Science and received her Doctor of Audiology from Salus University Osborne College of Audiology in Pennsylvania.

Her extensive experience in diagnosing and treating hearing loss has made her a valuable addition to Lakeside ENT and Allergy, LLC. Dr. Helfer’s mission is to provide complete hearing healthcare to patients. She believes that this can only be achieved through a patient-centered approach that integrates medical and audiological diagnosis. This holistic approach to hearing has helped thousands of people communicate with one another.

Meet Dr. Nicole Holahan

Licensed Audiologist and Hearing Specialist

Sara Collett

Sara is a native of Canandaigua who has been working in the hearing healthcare industry for over ten years. She is Lakeside Audiology and Hearing Solutions’ Director of Operations. Our patients consistently praise her for her personal devotion to her job.  From helping them interpret their health insurance benefits to accommodating their needs for scheduling, or simply problem solving with them on the telephone, Sara strives to make their experience with us a pleasant one.  Sara lives with her husband Jason and their daughter Blake. She enjoys watching Blake compete in Cheerleading. Her favorite places to visit are Gettysburg and Virginia Beach!

Ashley Helfer

Hearing Aid Dispenser In Training

Ashley has been with Lakeside Audiology for nearly two years and specializes solely in hearing instrument services. Her career in health care started as a Licensed Practical Nurse in 2007. She then went on to obtain her associate’s degree in Nursing from Finger Lakes Health in 2017 and is licensed by the State of New York as a Registered Nurse. Wanting to take her knowledge further, she began her training here to become a Hearing Aid Dispenser. Born and raised in Rochester, Ashley enjoys helping people improve their lives through better hearing. Currently working in our Batavia office three days a week, Ashley is happy to spend time with you understand hearing healthcare and help you decide what hearing instrument would work best for you.

If you suspect that you or someone you love has hearing loss, the first step is to get your hearing tested.  Hearing loss can affect anyone and often progresses gradually, so it can be difficult to notice until you experience symptoms. Hearing loss can have effects on your health, so getting a baseline hearing test and annual follow-up tests can help you catch and treat it early.

Hearing tests are easy and painless. The purpose of a test for hearing loss is to determine not only if you have a hearing loss, but how mild or severe it is. At Lakeside Audiology, we will perform a comprehensive hearing test to determine the type of hearing loss you have—conductive, sensorineural or mixed—and whether it will respond best to medical treatment and/or hearing aids.